The Department of Veterans Affairs anticipates that its claims backlog, defined as those older than 125 days, will grow "potentially up to 400,000" in the next year, largely the result of the PACT Act.
The agency is now facing a delicate balancing act to process an increase of disability claims under the toxic exposure legislation passed last year, as it seeks to avoid worker burnout even as its backlog is expected to double in the coming year. Read more, click here
